Here at SOVENTE JEWELRY, we source high quality metals and use quality plating. With that said, fashion jewelry (including plated, 925 Sterling Silver and expensive jewelry brands) can experience normal wear and tear over time. To extend the life of your jewelry pieces, please give them occasional breaks and keep them away from any moisture and creams.Please follow these tips to maintain the quality and prevent early tarnish:
- Keep them in your SOVENTE JEWELRY dust bag when not in use
- Avoid sweat
- Wipe with soft cloth
- Do not sleep in your jewelry
- Avoid chemicals (especially hand cream)
- Avoid using self tanner with jewelry on
- Avoid bathing, showering or washing your hands with jewelry on
- Wait for hand/face cream to dry before putting on any jewelry
- Apply a layer of polymer coating/clear nail varnish on the inside of your rings
How to avoid the Green Finger
IMPORTANT: Traces of copper will be found in Gold/Rose Gold plating as this contributes to the colouring of the metal. In some extreme cases of sensitive, highly acidic skin, you may experience some oxidisation (slight greening). The other main cause of oxidisation is chemicals found in hand creams. This is in fact and common trait in even the finest of jewelry, however if you wish to get more information on our plating and how to prevent any oxidisation, we advise you to read our Green Finger Guide to understand why a persons finger might turn green and how to prevent it.
If you are allergic or sensitive to metals or have had green tainting before then you are likely to experience the same reaction. Our 925 Sterling Silver Jewelry (all 925 Sterling Silver contains 92.5% sterling silver and 6.5% copper) which may be a better option for you if have had green tainting before.
We take no responsibility or liability for any reactions that may take place; It is the responsibility of the customer to ensure all precautions are taken as we are unable to know each individual's allergies and sensitivities.
Frequently Asked Questions
Products
If you’re not sure what your ring size is, we offer a handy little printable ring size guide. You can either use a ring you already have to double-check the sizing or follow the instructions to cut out and use our ring sizer. Always measure your ring size when your hands are warm, as cold hands are slimmer and will not give you an accurate measurement. You can use our size guide here.
Delivery can take anywhere from 3-7 business days. We ship all orders from the UK which is where we are based and we use express shipping.
When you place an order, we pack it in free premium packaging and dispatch it to you within 24h.
And don't forget! We offer Free Shipping on all orders (no minimum order amount required).
Yes, we ship all over the world. You also get Free Shipping on all orders (no minimum order amount required).
Yes.
All of our jewelry is made from either 925 Sterling Silver or is 18K Gold Plated.
Our 18K Gold Plated jewelry's base material is 925 Sterling Silver, this ensures high quality and durability
Under our warranty, we’ve got your back. This means that for 2 years from the date of purchase, we’ll take care of your product if any damage to the material or the workmanship of the jewelry occurs.
We work with top manufacturers to create handcrafted, responsibly sourced pieces that are made to last. We’re confident in the quality of our product hence the 2-year coverage. This also means that the warranty does not cover lost items, scratches that come with normal wear and tear (like a bent ring or broken chain), improper use or storage of your product, and any modification to your product done by a third party outside of Sovente Jewelry.
No.
Simple as that! We only work with 925 Sterling Silver and 18K Gold to ensure our jewelry is as durable as possible.
However, we always recommend you to take care of your jewelry. Although we use the highest quality materials for all of our designs, fashion jewellery can experience normal wear and tear over time.
Here you can read more about taking care of your jewelry pieces.
Have another question? Contact us!
Contact us HERE and we will get back to you within 24h.